Privacy Policy
At Ravora Jewels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
When you visit our store or place an order, we may collect the following information:
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Personal details such as your name, email address, phone number, billing address, and shipping address
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Payment-related information (processed securely through third-party payment gateways)
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Order details and purchase history
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Device information, IP address, browser type, and cookies for analytics and site functionality
How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you regarding your order, shipping, or support queries
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Improve our website, products, and customer experience
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Prevent fraud and ensure secure transactions
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Comply with legal and regulatory requirements
Platform & Third-Party Services
Our store is hosted on Shopify, which provides us with the e-commerce platform to sell our products. Your data is stored through Shopify’s secure servers and databases, protected by industry-standard security measures.
We also use trusted third-party services:
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Shiprocket – for order shipping, delivery, and logistics management
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Razorpay – for secure payment processing
These service providers only receive the information necessary to perform their services and are obligated to protect your data.
Payment Information
All payment transactions are processed securely through Razorpay. We do not store or have access to your complete card details, UPI credentials, or net banking information.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Maintain user sessions
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Understand website traffic and usage patterns
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Enhance browsing experience
You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
Data Security
We take reasonable precautions and follow industry best practices to ensure your personal information is not misused, accessed, disclosed, altered, or destroyed.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Your data is shared only with service providers required to operate our business (such as shipping and payment partners) or when required by law.
Your Rights
You have the right to:
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Access, update, or correct your personal information
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Request deletion of your data (subject to legal and operational requirements)
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Opt out of marketing communications at any time
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on the website. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
