Terms of service

This website is operated by Ravora Jewels. Throughout the site, the terms “we”, “us”, and “our” refer to Ravora Jewels. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service, including any additional policies referenced herein.

Please read these Terms of Service carefully before using our website.


1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have given consent for a minor dependent to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws applicable in your jurisdiction.


2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or content without express written permission from us.


3. Product Information & Pricing

We strive to display product descriptions, images, and pricing as accurately as possible. However, we do not guarantee that all information is error-free.

Prices are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.


4. Orders & Payments

All orders are subject to availability and confirmation.

Payments are processed securely through third-party payment gateways such as Razorpay. We do not store or have access to your complete payment details.

We reserve the right to cancel or refuse any order suspected of fraud, misuse, or unauthorized activity.


5. Shipping & Delivery

Orders are shipped through third-party logistics providers such as Shiprocket.

Delivery timelines provided are estimates and may vary due to factors beyond our control. Ravora Jewels is not responsible for delays caused by courier partners, weather conditions, or incorrect shipping information provided by the customer.


6. No Refund, Return & Exchange Policy

Ravora Jewels follows a strict No Refund, No Return, No Exchange policy.

Exchanges are permitted only in cases where a wrong, damaged, or defective item is delivered and must be supported with a complete unboxing video. Without such proof, exchange requests will not be accepted.


7. Intellectual Property

All content on this website—including images, text, logos, graphics, and designs—is the property of Ravora Jewels and is protected by intellectual property laws. Unauthorized use is strictly prohibited.


8. User Comments & Feedback

Any comments, feedback, or suggestions submitted to us may be used without restriction. You agree that such submissions do not violate any third-party rights or contain unlawful material.


9. Limitation of Liability

Ravora Jewels shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

Use of this website and purchase of products is at your own risk.


10. Indemnification

You agree to indemnify and hold Ravora Jewels harmless from any claims, damages, or expenses arising from your breach of these Terms of Service or misuse of the website.


11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India.


12. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at our discretion. Changes will take effect immediately upon being posted on the website.


13. Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 ravorajewels@gmail.com